Today we observe 24/7 Samaritans Awareness Day, also known as The Big Listen, a day dedicated to raising awareness about the vital work of the Samaritans and the importance of listening and providing support to those in need. For Catholics, this day resonates deeply with our call to embody Christ’s love and compassion, offering a listening ear and a caring heart to those who are suffering.

In the Gospels, Jesus exemplifies the art of compassionate listening. He engages with individuals from all walks of life, hears their struggles, and responds with love and understanding. Whether speaking with the Samaritan woman at the well (John 4:1-26) or healing the blind Bartimaeus (Mark 10:46-52), Jesus shows us the importance of being present and attentive to others. Catholic teaching emphasises the dignity of every person and the call to love our neighbour as ourselves. Pope Francis, in his apostolic exhortation Evangelii Gaudium, reminds us that “the Gospel tells us constantly to run the risk of a face-to-face encounter with others” (EG, 88). This encounter begins with listening, truly hearing the concerns and pains of those around us.

The Samaritans, a charitable organisation providing emotional support to those in distress, embody the spirit of the Good Samaritan from Jesus’ parable (Luke 10:25-37). Their 24/7 helpline offers a lifeline to individuals experiencing feelings of hopelessness, isolation and despair. This service reflects the Catholic commitment to upholding the dignity of every human life and providing compassionate care to those in need.

The parable of the Good Samaritan challenges us to extend love and mercy to those in need, regardless of their background or circumstances. As Catholics, we are called to go beyond our comfort zones, to see Christ in those who are suffering, and to respond with genuine compassion. Pope Francis, in his encyclical Fratelli Tutti, emphasises the need for a culture of encounter and solidarity, where we recognise our shared humanity and responsibility to care for one another. He writes, “Each day we have to decide whether to be Good Samaritans or indifferent bystanders” (FT, 69).

24/7 Samaritans Awareness Day, or The Big Listen, is an invitation to embrace the transformative power of compassionate listening. By following the example of Jesus and the Good Samaritan, we can create a more caring and supportive community, where individuals feel heard, valued and loved. Let us commit to being attentive and compassionate listeners, offering a beacon of hope to those in distress. Through our actions, may we reflect God’s love and mercy, and contribute to a world where every person feels supported and understood.